Suggestions & Complaints

Want to make a suggestion to the practice?

Your comments and suggestions are important to us, please fill in our feedback form on the right and return it to the surgery. Please only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

Want to make a complaint?

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please send an email through to reception.northcurryhc@nhs.net or send/drop in a letter to the surgery, and this will be forwarded onto the practice manager who will deal with this as soon as possible.