In the case of an emergency out of hours you can telephone 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
We have introduced an online system to help patients with non urgent requests.
Please click on the image opposite to access the system
Click here for a User Guide
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
The practice is closed on the last Thursday of each month from 13:00 to 16:30 for staff training. Your doctors and the practice team need to keep up to date with the latest treatments and techniques. To do that they have to undergo continuous professional development and training. This is to benefit our patients and is compulsory for staff to retain their professional registration
Like most other practices in Somerset, we have decided the best way to do this is to close the practice for half a day each month so that all staff can be trained together. This has been proven to be the most effective way of undertaking such training.
We recognize this could cause inconvenience to some patients so arrangements have been made to ensure all urgent and emergency cases are dealt with effectively.
Please telephone 01823 490505 and a recorded message will explain how to access help or advice.