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GreenwayNorth CurryTauntonSomerset, TA3 6NQTel: 01823 490505
When you call for a doctor’s appointment, you will be asked whether your need is:
“URGENT, ACUTE OR ROUTINE”
In order to help categorise your appointment, and ensure you see the most appropriate person, the receptionist may ask you if you can share the nature of the problem or issue. Please be assured that this information will be treated confidentially.
If you would like to know who your named Doctor is please ask reception when you next visit the surgery.
The Friends and Family test has recently been added to our website. it is your chance to provide feedback on your experience of the surgery.
The surgery will be closed for staff training on Thursday 4th June 2020 from 1.00 pm until 4.30 pm.
Everyone welcome to join us! We look forward to hearing your comments and suggestions. Please contact reception to find out how to participate.
The surgery is open from 8.00am to 6.30pm Monday to Friday. Surgery times and the types of appointments available vary from day to day.
The Dispensary is open from 9.00am to 1.00pm and 2.00pm to 6.30pm Monday to Friday.
In the case of an emergency out of hours you can telephone:
In the case of urgent need when the practice is closed you can call NHS 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
The practice is closed on the first Thursday of each month from 13:00 to 16:30 for staff training. Your doctors and the practice team need to keep up to date with the latest treatments and techniques. To do that they have to undergo continuous professional development and training. This is to benefit our patients and is compulsory for staff to retain their professional registration
Like most other practices in Somerset, we have decided the best way to do this is to close the practice for half a day each month so that all staff can be trained together. This has been proven to be the most effective way of undertaking such training.
We recognize this could cause inconvenience to some patients so arrangements have been made to ensure all urgent and emergency cases are dealt with effectively.
Please telephone 01823 490505 and a recorded message will explain how to access help or advice.
Next training session is Thursday 7th May 2020
Christmas 2020 - TBA
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