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Appointment System

When you call for a doctor’s appointment, you will be asked whether your need is:


In order to help categorise your appointment, and ensure you see the most appropriate person, the receptionist may ask you if you can share the nature of the problem or issue. Please be assured that this information will be treated confidentially.

Named GP   

If you would like to know who your named Doctor is please ask reception when you next visit the surgery.

Friends and Family Test

The Friends and Family test has recently been added to our website. it is your chance to provide feedback on your experience of the surgery.

Staff Training  

The surgery will be closed for staff training on Thursday 7th March from 1.00 pm until 4.30 pm.

Patient Group Meeting

Everyone welcome to join us! We look forward to hearing your comments and suggestions. Please contact reception to find out how to participate.

Repeat Prescriptions

You can now order your repeat prescriptions through the online Prescriptions link. If you wish to register to do so please complete the patient online registration form and bring it along to reception with two forms of ID, one photographic and one proof of address so we can give you the registration information. If you are already registered to use online appointments you do not need to register again.

Gentle Exercises Classes

In association with Age UK, the Health Centre hosts Gentle Exercise Classes on Wed lunchtime 1.30-2.30 pm.  No need to book. Just turn up in comfortable clothing by 1.25 pm.


The dispensary is very busy around bank holidays and need at least two Working days notice to process requests. Please refrain from if not due at this time to prevent further back log thank you

To  use this service you will need to register. You can either register by coming to reception with a form of photographic ID and you will be issued a registration form which will allow you to sign up to the new service. Or you can register directly though the link and then bring a form of photographic ID  to reception for the registration to be completed. The new service can either be accessed on our appointment page via the online appointment link or through the above link. 

Repeat Prescriptions

medication4Any medication you need following a consultation will be dispensed at the time. If you feel you can be helped with medication but without a consultation, your request will be passed to the doctor. Whenever possible requests for repeat prescriptions should, for the sake of accuracy and safety, be made in writing, preferably on the counterfoil of the previous computerised prescription. There are various methods to order your repeat prescriptions:

  • Online: You can order your repeat prescription directly through this site via the online appointment page or through the above link. In order to register please come to reception with two forms of ID and the receptionist will print you off your registration form.
  • In Person: Handing in the counterfoil of the previous computerised prescription during the hours of 9.00 am to 6.30 pm. Two full working days are required to process requests and the cut off time for each working day is 5.00 pm.
  • Post: We can receive requests for medication by the regular postal service or by patients dropping their requests into our letterbox after working hours and at the weekend.
  • Fax: On 01823 491024
  • By Telephone: If you need make a request by telephone, please ring our Prescription Line on 01823 490903 between the hours of 11.00 am - 1:00 pm. As safety guidance discourages telephone ordering of prescriptions this service is intended only for those patients who have no other means of ordering their prescritions.

Repeat prescriptions can be dealt with only on the authority of a doctor and two full working days notice are required to process each request - please don't wait until you have run out.



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