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Noticeboard

Adult Flu clinics dates now available.  
You are eligible to receive a free flu jab if you: 
  • are 65 years of age or over   
  • are pregnant 
  • have certain medical conditions 
  • are living in a long-stay residential care home or other long-stay care facility 
  • receive a carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill 

You are eligible for the flu vaccine this year (2017-18) if you are aged 65 and over on March 31 2018 – that is, you were born on or before March 31 1953. So, if you are currently 64 but will be 65 on March 31 2018, you do qualify

Please contact the surgery or book online.

Appointment System

When you call for a doctor’s appointment, you will be asked whether your need is:

URGENT, ACUTE OR ROUTINE

In order to help categorise your appointment, and ensure you see the most appropriate person, the receptionist may ask you if you can share the nature of the problem or issue. Please be assured that this information will be treated confidentially.

Named GP   

If you would like to know who your named Doctor is please ask reception when you next visit the surgery.

Friends and Family Test

The Friends and Family test has recently been added to our website. it is your chance to provide feedback on your experience of the surgery.


Staff Training  

The surgery will be closed for staff training on Thursday Thursday 11th January from 1.00 pm until 4.30 pm.


Patient Group Meeting

Everyone welcome to join us! We look forward to hearing your comments and suggestions. Please contact reception to find out how to participate.


Repeat Prescriptions

You can now order your repeat prescriptions through the online Prescriptions link. If you wish to register to do so please complete the patient online registration form and bring it along to reception with two forms of ID, one photographic and one proof of address so we can give you the registration information. If you are already registered to use online appointments you do not need to register again.

Gentle Exercises Classes

In association with Age UK, the Health Centre hosts Gentle Exercise Classes on Wed lunchtime 1.30-2.30 pm.  No need to book. Just turn up in comfortable clothing by 1.25 pm.

DISPENSARY ORDERING

*** PLEASE GIVE AT LEAST 3 WORKING DAYS ***

Any orders AFTER Wednesday 20th December CANNOT be guaranteed before Christmas.

Any orders placed after 5pm 29th December will NOT be ready for collection until the 4th January.

PLEASE ONLY ORDER IF MEDICATION IS DUE AND PLEASE MAKE SURE YOU ORDER IN PLENTY OF TIME DUE TO INCREASED WORK LOAD.

Please note we are unable to 'double up' prescription requests except under exceptional circumstances 


Please see below the opening times for the surgery and dispensary over the Christmas and New Year period.

Thursday 21st December – OPEN

Friday 22nd December – OPEN

Saturday 23rd December – CLOSED

Sunday 24th December – CLOSED

Monday 25th December – CLOSED

Tuesday 26th December – CLOSED

Wednesday 27th December – OPEN

Thursday 28th December – OPEN

Friday 29th December – OPEN

Saturday 30th December – CLOSED

Sunday 31st December – CLOSED

Monday 1st January – CLOSED

Tuesday 2nd January - OPEN


Evening and Weekend Access 

This is a new initiative across Somerset whereby patients can make appointments at extended times (up until 8pm at night Monday-Friday and on Saturday mornings) at other practices across the local area. Practices working together to deliver extended access to appointments are listed on the poster below.

Appointment types will vary, some being face to face and some on the 'phone and there will be a mixture of pre-bookable and same day appointments available across the week. They may be with a doctor but could also be with another healthcare professional such as a primary care practitioner or a nurse. We are keen to balance the importance of continuity of care with convenient access for patients whilst ensuring that the service is safe.

To book an evening or weekend appointment please contact your registered practice during normal opening times, this will help us to signpost you to the most appropriate option for your particular problem. By contacting us we can fully explain the process, ensure that the booking is appropriate (as we hope to be able to meet your needs by offering an appointment with your usual GP) and cover all the relevant information (and consent) that we need to before we book an appointment for you. For further information please click on the link below.

Improved Access

PATIENT REFERENCE GROUP

WE NEED THE VIEWS AND OPINIONS OF OUR REGISTERED PATIENTS

Would you like to have a say about the services provided by North Curry Health Centre and the local NHS Service?

We are seeking to increase the members of the Patient Reference Group within the registered patient list which we can contact on an ongoing basis. This would enable the Health Centre to survey the views and opinions of its patients and have a collated collective opinion available when representing its Patient List.

By providing your e-mail details we can add them to a contact list that will mean we can contact you via email every now and again to seek your views and opinions.

Sign Up Form


 IMPORTANT NEWS

OUR APPOINTMENT SYSTEM

  HELP US TO HELP YOU 

 

We are aware that, with increasing demand, some patients have been finding it difficult to get an appointment within an appropriate timescale, despite increasing the number of doctor and nurse hours within the practice.

When you call for a doctor’s appointment, you will be asked whether your need is:

URGENT, ACUTE OR ROUTINE

An Urgent Appointment is something that really must be dealt with the same day because of its severity or risk to the patient.

An Acute Appointment is for a new problem or deterioration in an existing problem that really needs to be assessed and managed within 1-3 working days.

A Routine Appointment is for something where timescale is less important such as a medication review or review of a long term condition.

In order to help categorise your appointment, and ensure you see the most appropriate person, the receptionist may ask you if you can share the nature of the problem or issue. Please be assured that this information will be treated confidentially.

Routine appointments should be available for several months ahead, so that you can plan ahead and arrange a time that is most convenient for you. They will be available by telephone, but also available to book using the on-line access system. Urgent and Acute appointments should be made by telephone.

Booking Appointments On-line

As one of our patient's you are able to book appointments on-line.  Due to the complexity of nursing appointments, currently it is only possible to book blood test and blood pressure appointments.

If you wish to book appointments on-line, you will first need to register to access this service.  This is a simple process and you will only be required to do this once.  Please bring two proofs of ID to the practice, a drivers licence or passport, together with a utility bill, bank statement or other official proof of residence less than three months old to the reception desk.  The receptionist will register you onto the on-line booking system and provide you with a PIN number.  Once you have this information you will have access to on-line booking from home.

Appointments can also be cancelled using this facility.


Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more


Repeat Prescriptions

Do you need to re-order your medication? Visit our prescriptions page and complete the online form. Find out more

ONLINE SERVICES

Please be aware that there has been a Emis update which has affected the Online services - this may affect your ability to order medication online as well as booking appointments.  You will need to complete the form below and bring it to the surgery yourself along with two forms of ID - one of which must be photographic and the other with proof of address.

We apologise for the inconvenience this has caused you.  This is a security measure implemented by EMIS and not North Curry health centre.

Registration form


Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more


Facilities For The Disabled

Our patient facilities are located within ground floor level, with wide door access and toilet facilities for patients with wheelchairs or walking aides. We also have a wheelchair available for any patient who has difficulty in walking and ramp access into the building.


Emergency Dental Care for NHS Patients

For urgent emergency dental advice patients can call:

Somerset Dental Advice line: 0300 123 7691

Monday – Friday 8.30 am – 8.00 pm

Weekends and Bank Holidays 8.30 am – 6.00 pm

NHS Direct Advice Line: 111

 

 

(Site updated 13/12/2017)
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